FAQs
International Shipping:
Unfortunately we do not ship outside the United States at this time. If at some point this changes we will post a nice big banner about it on the main page!
Shipping:
All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Orders are shipped via USPS and typically arrive in 1-4 business days, however we do occasionally experience postal service delays outside of our control.
Return Policy:
If you aren't happy with the tee you received, neither are we.
First, to exchange or return your tee, please contact sales@tee-luv.com. This will allow us to better facilitate the return or exchange and provide you with excellent service and a painless return process.
Next, please return your tee (in the same condition in which it was received, of course) to Trau & Loevner within 14 days of receipt for a full refund. Exchanges and returns will be accepted 30 days following receipt of your tee(s). If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Also, to ensure you purchase the correct size please review our sizing chart for the best fit.
Payment:
At this time we accept all major credit cards, ShopPay, AmazonPay, and PayPal.
Sizing:
One size doesn’t fit all. Truly. Please review our sizing charts and choose wisely for the best fit.
Care:
Machine wash cold, tumble dry low, and who irons? Dry on a lower heat to reduce shrinkage and maintain colors longer. Please note, our products may shrink a bit after washing. Some of our shirts are all pre shrunk cotton, they will shrink a little bit but not drastically as regular cotton shirts. Our Poly-Cotton Blend tees vary by tee. Each shirt is labeled with individual additional care instructions.